We are monitoring the situation with the COVID-19 (coronavirus) outbreak as it continues to evolve. Our goal is to keep our customers, employees and families healthy while still providing the same great customer service that you expect from us. As this situation goes forward, we are taking guidance from the CDC, Federal, State, and Local Governments.
During this time, we are asking our employees to suspend meeting with customers face-to-face. We will continue to receive deliveries at our grain elevators but aim to limit foot traffic in all offices to only essential employees. However, we are happy to conduct all business over the phone and accommodate check requests via mail. If you need to pickup a check, we will be doing that exchange on the exterior areas of our office buildings. Just give us a call when you arrive, and we can run it out to you.
We are committed to maintaining our high level of customer service throughout this challenging situation. As the situation evolves, we will do our best to inform our customers of any changes. We will post any updates to our website and our nightly emailed bids. If you have any questions, please feel free to contact your local elevator.
Thank you for your understanding and patience with us during this time.