Welcome back!
We apologize for the inconvenience caused by the recent website outage. The problem wasn’t on your end—it was on ours.
DTN, our website hosting provider, experienced a cyberattack last Friday that disrupted access to customer websites, including ours.
We share your frustration with the length of the outage and the limited communication throughout the process. Unfortunately, we received very little information to pass along to you.
Our website is now back online, but functionality remains limited. Futures markets and cash bids are currently available, while weather and radar features remain unavailable. DTN has told us they are continuing to address the remaining issues, and we hope full functionality will be restored soon.
We understand that technical issues can occur. However, the handling of this outage and the lack of communication have shaken our confidence in DTN’s reliability. We are taking steps to move our website to a more secure and reliable hosting platform within the next couple of weeks.
Thank you for your patience and understanding as we work toward a longer-term solution.
~The Staff at Ruff Bros Grain~
